Sometimes our bank authentication service provider requires reconnecting your bank account. To reconnect an existing bank account or connect to a new one if you are experiencing technical difficulties, please navigate to the settings menu in Linen App and choose “Reconnect Bank Account” and follow the prompts. You will need to login to your bank account again. Please note that it may take up to two business days for this change to take effect.
Common reasons why you need to reconnect your bank account are:
- You changed your bank login name or password.
- Technical connectivity issues that our payments provider Wyre Payments or your bank experience.
- You changed the settings for multi-factor authentication (MFA) with your bank.